![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I finally had to leave at 9:30 am to make it to my work but it has been difficult when they are not very responsive.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I went in person on Tuesday and waited for them to open at 9 am but even maintenance was confused because the assistant manager was essentially a no call no show. ![]() My wife is pregnant and we are trying to get a home where we will be able to have room for our baby once it is born and this is a massive stress because they have also stopped answering calls when I call the office and aren't really responsive to emails. They haven't been able to provide me with any information and now I am missing out on rental properties we are wanting to apply for before our lease runs out at our current apartment. Furthermore, I have recorded phone calls where the manager and assistant manager of the property have come right out and told me they don't know what amount I actually owe and will look into it. I have been trying to get documentation as to what the debt is for and what the correct amount is since Monday May 22nd of this year but have gotten contradictory documents such as the ones attached. I am now trying to apply for a house to rent with my wife and this came up in my credit report and we were denied because of it and lost out on the $100 we paid to apply because we weren't aware of this alleged debt. I was told my final bill was the ****** that I paid right away. I was never informed of any outstanding balance. This statement was issued on Augby Entrata, Inc.The apartment complex had my email and phone number, and a forwarding address when I left last year. We will do our best to respond to your feedback within five business days. ![]() Feedback:Įntrata welcomes feedback in relation to the accessibility of this website. ![]() Entrata is proud of the efforts that we have completed and that are in-progress to ensure that our website is accessible to everyone. The World Wide Web Consortium (W3C) has established Web Content Accessibility Guidelines (WCAG) for website designers and developers to improve accessibility for individuals with disabilities, and this website strives to be conformant to WCAG 2.1 level AA. We are continually applying relevant accessibility standards to improve user experience for everyone who visits this website. (“Entrata”) is dedicated to ensuring digital accessibility for people with disabilities. ![]()
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